# Talos

> Talos is a direct-ordering, marketing, delivery, and operations platform for restaurants, built by Excalibur Interactive Solutions in Dumont, NJ. It provides branded storefronts, customer accounts, loyalty, marketing automation, order management, and delivery controls so restaurants can own the customer relationship instead of relying on marketplaces.

## About

Talos gives restaurants their own branded ordering system (subdomain or custom domain) with online ordering, real-time order management, delivery routing, payment processing, customer management, loyalty, marketing automation, analytics, landing page builder, and optional modules such as mobile app, catering, pop-ups, and discount codes. The platform is white-labeled so restaurants use their own logo, colors, content, and domain.

## Key Pages

- [Home](https://www.ordertalos.com): Marketing landing page with features, savings comparison, pricing overview, FAQ, and contact form
- [Online Ordering](https://www.ordertalos.com/online-ordering): Branded pickup and delivery ordering without marketplace commissions
- [Restaurant SEO](https://www.ordertalos.com/restaurant-seo): How a Talos ordering site is built to rank on Google
- [Marketing Suite](https://www.ordertalos.com/marketing-suite): Email campaigns, win-back automation, review requests, feedback recovery, share links, and attribution
- [Mobile App](https://www.ordertalos.com/mobile-app): Installable storefront and push notification add-on
- [Loyalty](https://www.ordertalos.com/loyalty): Points and tiered rewards that bring customers back, earned and redeemed in your branded ordering flow
- [Pricing](https://www.ordertalos.com/pricing): The single $99/mo plan, what's included, plus optional add-ons
- [Savings Calculator](https://www.ordertalos.com/savings-calculator): Compare Talos costs against commission marketplaces
- [Blog](https://www.ordertalos.com/blog): Guides and insights for restaurant owners
- [About](https://www.ordertalos.com/about): Company story and founder
- [FAQ](https://www.ordertalos.com/faq): Common questions on pricing, setup, contracts, and support
- [Contact](https://www.ordertalos.com/contact): Demo request and contact form
- [Privacy Policy](https://www.ordertalos.com/privacy): Data collection, usage, and security practices
- [Terms of Service](https://www.ordertalos.com/terms): Platform terms for restaurant partners, staff, and customers

## Pricing

Talos has one plan: **$99/month** flat, month-to-month with no long-term contract, plus a one-time **$500 setup fee**. No commissions and no per-order fees on pickup.

| Plan | Monthly | Setup Fee | Contract |
|------|---------|-----------|----------|
| Website + Online Ordering | $99/mo | $500 | Month-to-month |

The plan includes: white-glove menu setup, branded ordering site, commission-free pickup and delivery, payment processing support for Enhanced Gateway, kitchen order tablet, real-time order dashboard, analytics and reporting, customer accounts, and landing page builder.

Optional add-ons include Marketing Suite ($39/month), Mobile App ($29/month), Loyalty ($19/month), and usage-based delivery credits for third-party delivery. Payment processing rates vary based on the restaurant's agreement with AMP Payment Systems.

## Delivery Savings

Talos helps restaurants avoid marketplace commissions. Restaurants can use their own drivers, third-party dispatch, or a hybrid delivery model. Restaurants control the customer-facing delivery fee and keep the direct customer relationship.

## Features

- Commission-free restaurant online ordering with branded menu, cart, and checkout
- Real-time dashboard for order management, revenue tracking, and customer insights
- Delivery controls for in-house delivery, third-party dispatch, or hybrid routing
- Delivery fees, minimums, ranges, location settings, credits, tracking, retry states, and manual fallback
- Full white-labeling: logo, colors, custom domain or ordertalos.com subdomain
- Tablet order management with real-time alerts, scheduled orders, receipt printing, refunds, and delivery status
- Customer accounts with order history, saved addresses, saved cards, loyalty, and favorites
- Staff management with role-based access
- Analytics and reporting with customer, order, item, and location insights
- Landing page builder with hero, menu preview, about, hours/location, CTA, testimonials, gallery, navbar, announcement bar, SEO, and bilingual content
- Marketing automation: campaigns, win-back automation, 24-hour review requests, private feedback recovery, share links, QR codes, push broadcasts, and revenue attribution
- Installable mobile app/PWA add-on with push notifications and offline-friendly loading
- Loyalty, rewards, discount codes, automatic promotions, pop-up campaigns, and abandoned cart visibility
- Optional catering and custom restaurant workflows
- Pickup and delivery support with real-time pickup-ready notifications
- Optional POS integration where available
- Multi-location support for menus, hours, delivery settings, tax settings, customer data, and reporting

## How It Works

1. Restaurants share their menu, branding, payment, and operating details. Talos configures the launch flow.
2. Restaurants get a Talos subdomain or connect a custom domain.
3. Customers order directly from the restaurant's branded storefront.
4. Staff manage orders from the dashboard or Talos tablet.
5. Customer data, loyalty, marketing, reviews, and analytics build around the direct order relationship.

## Technical Details

- Built with Next.js, React, TypeScript, and MongoDB
- Multi-tenant architecture: each restaurant gets an isolated storefront and tenant database
- Payment processing through AMP Payment Systems / Enhanced Gateway
- HTTPS/TLS encryption, encrypted sensitive data, password hashing, rate limiting, and role-based access controls
- Real-time updates via Pusher
- No third-party advertising cookies

## Company

- **Product name**: Talos
- **Built by**: Excalibur Interactive Solutions, LLC
- **Location**: Dumont, NJ, United States
- **Contact**: support@excaliburinteractive.io
- **Website**: https://www.ordertalos.com
- **Facebook**: https://www.facebook.com/profile.php?id=61587278041971
- **LinkedIn**: https://www.linkedin.com/company/talos-excalibur/

## Key Policies

- The plan is month-to-month with no long-term contract; a one-time $500 setup fee applies
- Restaurant partners retain ownership of their customer data
- Post-cancellation read-only access to historical business data
- No hidden fees - one-time setup fee where applicable, flat $99/month base subscription, selected add-ons, payment processing, and transparent delivery costs
- No marketplace commissions on direct orders